Privacy Policy

Information collection and use

Personal data is data that reasonably relates to or can be used to identify or contact you or another member of your household, such as your name, email address, telephone number or similar information. MITEC Medical collects personal data you voluntarily give us, such as but not limited to, when you request information via our Sites, submit your resume, register for Sites or events, sign up for communications or interact with MITEC Medical team members.

We collect or obtain personal data from the following sources:

  • Directly from you.
  • From your interactions with the Sites.
  • Research partners.
  • Social media.

Our Sites include interactive digital health tools, including enrollment portals, through which information is collected from users. We also collect information about your interactions with our Sites. We collect such information using web logs, cookies, pixels, beacons and similar tools, some of which may be operated by third parties. Our Sites automatically track certain behavior (usage data) during visits, such as, referring/exit URLs and we also collect other basic information about you which does not directly identify you but which may correspond with you or a particular device. We use this information to learn more about how our Sites and online resources are used and to otherwise improve and administer the Site.

Depending upon the nature of our interactions with you, we collect and store the following types of information from you:

  • Identifiers, such as first and last names, home or other physical address, email address, phone number, username, password, and other registration information;
  • Demographic information, such as gender, age, sexual orientation, race, ethnicity, income range, and date of birth, some of which may be protected characteristics under anti-discrimination laws;
  • Biometric information;
  • Internet and other electronic network activity information, such as information about how you interact with the Sites, and information collected through cookies and other technologies on the Sites;
  • Geolocation data;
  • Contact preferences, such as information voluntarily submitted to us for purposes of considering or ordering a product, receiving services and/or when you register for updates, or contact us;
  • Recordings of audio/video calls you have with us;
  • Testimonials, including information gathered for our blog and community forum posts;
  • Surveys and questionnaire responses which can include sensitive information;
  • Education information;

When you provide us with personal data about your contacts we will only use it for the specific reason for which it is provided. If you believe one of your contacts has provided us with your personal data and you want to submit a removal request, please contact us at info@mitecmedical.com

Licensed medical professionals must provide additional personal data to register (e.g., profession, title, Medical ID and clinical affiliation) in case of Sites with restricted access. In addition to the uses mentioned above, we use this data to review and verify your registration.

Use of your personal data

We use the information we collect for the following business purposes:

  • Sending you product updates, newsletters, marketing communications, requested product or service information, facilitating your patient, study subject or consumer journey, and fulfilling services you have requested;
  • Understanding your interests and preferences;
  • Operating and improving our business;
  • Responding to your questions and requests;
  • Conducting surveys;
  • Measuring and improving our Sites, products and services, and marketing efforts;
  • Optimizing user experience;
  • Targeting advertising to you based on your inferred interests and online activities;
  • Notifying you of Policy updates;
  • Preventing, detecting and responding to potential security issues and other malicious activities;

Cookies and similar technologies

We use cookies and similar technologies on the Sites. These technologies enable us to remember your preferences, recognize you, and learn about your online activities on the Sites and other digital properties. These technologies may collect your IP address, device identifiers, other identifiers, browser and system information, and information about your online activities. We use these technologies to improve our Sites, deliver personalized experiences, remember your preferences, and deliver targeted advertising. Some of the disclosures of information associated with these technologies may be deemed “sales” as we may receive valuable consideration for disclosing personal data.

Opt-out of marketing communications and feedback deletion

To “opt-out” of receiving marketing or promotional communications, please follow the unsubscribe instructions included in the specific communication. The information you post in publicly-accessible Site blogs or community forums may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community forum, contact us at info@mitecmedical.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.

Security

MITEC Medical deploys physical, technical, and procedural safeguards designed to protect the personal data we collect. However, we cannot guarantee the security of your information, and the transmission of information via the internet, including by email, cannot be guaranteed. Please email any Site or application security questions to info@mitecmedical.com.

Minors

Our Sites and applications are not intended for use by individuals under the age of 18, and MITEC Medical does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications. If we become aware that someone under the age of 18 has registered, we will expunge any related personal data from our records.

Updates to privacy policy

MITEC Medical may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address or by a Site notice.

Contact us

Please direct privacy-related issues, questions, comments or complaints to one of the following:

Email: info@mitecmedical.com

Postal Mail:
Mitec Medical LLC 7307 Sandscove Ct STE 6. Winter Park, FL 32792, USA